Contact Us

Mailing address-
1266 Ardmore Hwy.
Taft,TN 38488
Phone: 1-931-425-6820
Support Email: support@vancemfg.com
Sales Email: sales@vancemfg.com
Business Hours:
Monday - Friday 6:30AM to 4:00PM CDST

Tennessee Sales Tax
Sales Tax is applicable to all Tennessee Residents at 9.5% unless Sales Tax Exempt certificate is emailed or mailed to Vance Manufacturing. All other states are Tax-Exempt.


International Shipping

We ship World-Wide and try to find the cheapest carrier to get your order to you in the fastest amount of time possible!

You are responsible for any taxes that may incur from your purchase with us. We do not collect taxes/custom duties on your behalf nor do we pay them to your country.

We are not responsible for damages or lost deliveries that may occur from international carriers. If you would like your item insured, please contact us and we can help you with that before we send it to you.

If you have an international account with Fedex, DHL, UPS or another carrier, let us know and we can use your account number for shipping.


Returns

If you are dissatisfied with your item, you are welcome to return it within 30 days of original shipment date for a complete refund less original shipping charges. You are responsible for getting the item back to us unless a manufacture defect is the issue. Original shipping charges will be refunded if we determine the item to be a manufacture defect. After 30 days, at our discretion we will take your item back less a 20% restocking fee and original shipping charges. No returns may be made after 90 days. We appreciate your business and our goal is to make you completely satisfied with your item(s) from us. For questions, issues or to request a return, please contact us here: support@vancemfg.com


Dealer Inquiries


We are currently looking for new dealers across the United States and internationally to inventory and sell our products. Please email your inquiry along with your business license or sales tax exempt license to sales@vancemfg.com