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Contact Us
Mailing address-
1266 Ardmore Hwy
Taft, Tennessee 38488-5040 USA
Phone: (931) 425-6820 Support Email: support@vancemfg.com Sales Email: sales@vancemfg.com Dealer Sales Email: dealers@vancemfg.com
Business Hours:
Monday - Friday 8:00 AM to 5:00 PM CDST
Tennessee Sales Tax
Sales
Tax is applicable to all orders shipped to Tennessee at 9.5% unless Sales Tax
Exempt certificate is emailed or mailed to Vance Manufacturing. Texas Sales Tax Sales Tax is applicable to all orders shipped to Texas at 6.25% unless Sales Tax Exempt certificate is emailed or mailed to Vance Manufacturing.
International Shipping
We ship World-Wide and try to find the cheapest carrier to get your order to you in the fastest amount of time possible!
You
are responsible for any taxes that may incur from your purchase with
us. We do not collect taxes/custom duties on your behalf nor do we pay
them to your country.
We
are not responsible for damages or lost deliveries that may occur from
international carriers. If you would like your item insured, please
contact us and we can help you with that before we send it to you.
Returns
If
you are dissatisfied with your item, you are welcome to return it
within 30 days of original shipment date for a complete refund less
original shipping charges. You are responsible for getting the item back
to us unless a manufacture defect is the issue. Original shipping
charges will be refunded if we determine the item to be a manufacture
defect. After 30 days, at our discretion we will take your item back
less a 20% restocking fee and original shipping charges. No returns may
be made after 90 days. We appreciate your business and our goal is to
make you completely satisfied with your item(s) from us. For questions,
issues or to request a return, please contact us here:
support@vancemfg.com
Dealer Inquiries
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