I’ll start off by saying I haven’t installed my jackplate yet but it’s exactly what I needed for my skiff to get my engine raised. I reached out to Edward via email and he hit the nail on the head and answered all of my questions very quickly. He got it shipped out that day and on my doorstep ASAP. Some of the best customer service I’ve dealt with to date. As for the product, it seems to be very well built and I’m more than excited to get this installed! Thanks again Ed.